FAQ's & T&C's
FAQ's & T&C's
Where is your production kitchen location
We are located at unit 19/566 Gardeners rd, Alexandria. We do not accept walk in orders, however you can collect your catering without a delivery fee with prior organisation.
How do I place an order?
We understand that organising catering on behalf of a group can be stressful, and we are here to help.
1, You can place an order online which you will have access to make changes and payments via your client portal.
2. You can speak with one of our team and we can assist with dietaries & quantities
3. For events, we can schedule you in for a live video call with one of our senior event & catering managers
What are your delivery times?
Monday - Friday 6.30am - 6.00pm
Saturday 6.30am - 4.30pm
Sunday 7.00am - 12.00pm ($25 Delivery surcharge would be applied)
Outside of these hours, on request
What is the cutoff times for placing an order?
*A 2pm cutoff time applies for next day delivery (Monday - Friday)
All Weekend & Monday Orders need to be placed by 2.00pm Friday